Frequently Asked Questions
Everything you need to know about your costume rental and purchase experience.
How long does shipping take for my costume?
Most orders are processed within 24 hours. Standard delivery typically takes 3-5 business days, while express shipping options are available at checkout for last-minute school events or parties.
Can I rent a costume instead of buying it?
Yes, BookMyCostume offers a flexible rental service for select locations. You can choose the rental period, and we will handle the pick-up once your event is over.
How do I ensure I choose the right size for my child?
We provide a detailed size chart on every product page. We recommend measuring your child's height and chest to compare against our specifications, as costume sizes may differ from standard clothing.
What is your return and exchange policy?
We accept returns and exchanges within 7 days of delivery, provided the costume is unworn, unwashed, and in its original packaging with all accessories included.
Are the costumes safe for children's skin?
Absolutely. All our costumes are manufactured using breathable, non-toxic fabrics and undergo strict quality checks to ensure they are comfortable and safe for sensitive skin.
What payment methods do you accept?
We accept all major credit and debit cards, UPI, net banking, and popular digital wallets. Cash on Delivery (COD) is also available for most pin codes.